Bash Halow, LVT, CVPM

Have you heard? Everyone is “burned out” these days, but what are employees actually saying and what, if anything, can leaders do to make things better?

Eight reasons why increasing the price of same-day appointments, walk-ins, and urgent care cases, or for new clients, isn’t always the best solution.

How to appeal to millennial pet owners in a postpandemic world.

Practice manager Bash Halow offers his top tips for selling tick and flea products at your veterinary clinic.

Telehealth services offer unlimited possibilities for your clinic. Here’s why you should give telemedicine a go if you haven’t already.

As shelter-in-place restrictions are lifted throughout the country, the full impact of the pandemic shutdown will come into clearer focus. Here are four major challenges veterinary practices can expect—and how to handle them.

A veterinary practice manager and consultant shares from personal experience why some team members are disengaged—and what to do about it.

I had a crazy idea to put your veterinary practice advertising dollars somewhere else, but I gut-checked myself with an economist first.

Extensive research links workplace incivility to lost productivity, lower profits, increased callouts, and an uptick in adverse and sentinel events. Its time we address incivility for the role it plays in ruining veterinary businessesand our lives.

Is something rotten in this veterinary practice getting its latest hire? Whos to blame? What could they do about it? Turn a short, engaging, ambiguous story into a brainstorming tool for your next team meeting.

If your message says 'Happy New Year 2013' it's time get up to speed.

The new year can leave us tired. CVPM, Bash Halow shares three things he did to reignite his team and hit the new year running.

Bash Halow has seen the good and the bad in the exam room.

Stop educating clients and tell them a story.

Bash Halow, LVT, CVPM, founder of Halow Consulting, says practices should have zero tolerance for a--hole staff members and doctors.

Its a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.