Business

Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team

All 29 public veterinary hospitals across the United States are accepting CareCredt from clients

Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed

The latest updates relating to animal care establishments

The Veterinary Hospital Managers Association recently introduced a new certification, the Certified Veterinary Office Manager

The top 5 states with ‘veterinary deserts’ are California, Illinois, Florida, Texas, and New York

There are multiple low- and no-cost ways to build a more sustainable practice while saving money

New leadership moves, recognition, and achievement

Renee Schmid, DVM, DABT, DABVT, emphasizes the importance communicating properly with clients whose pet is suspected of having cannabis exposure

In this sneak peek, Dr. Ernie Ward, DVM, CVFT, explains how leaders can model accountability to spark a culture of pride and performance

Aaron Shaw, OTR/L, CHT, CSCS breaks down key indicators that a professional may be burning out

Aaron Shaw, OTR/L, CHT, CSCS talks about making space for life outside the clinic

Margo Mosher, global head of sustainability for Mars Veterinary Health, discusses the company’s use of wind farming and other sustainability initiatives in an interview with dvm360.

Nearly 1 in 3 pet parents say they know someone whose pet passed away because the owner could not afford the necessary treatment

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

Christopher Pachel, DVM, DACVB, CABC (IAACB), a practitioner at the Animal Behavior Clinic in Portland, Oregon, discusses one way to help calm an animal that's afraid.

Helping owners assess their pet’s quality of life is an important part of the end-of-life decision making process

Courtney Campbell, DVM, DACVS-SA, and Jonathan Wainberg, MBA, have a conversation on financial relief and flexibility for clients

A look at notable CE sessions during the next Fetch dvm360 conference in Music City

Aaron Shaw, OTR/L, CHT, CSCS, explains the role exercise plays in extending career longevity and healthspan

Animal Neurology Center in St Louis, Missouri brought 20 jobs to the area after investing $3.5 million in the center

Aaron Shaw, OTR/L, CHT, CSCS, discusses what “off-field” practices can help veterinary professionals prepare for the challenges inside the clinic

The first phase of the project will focus on targeted gene therapy to treat chronic kidney disease in felines

The latest updates relating to animal care establishments

Over 1 million consultations have been done through Chewy’s Connect with a Vet telehealth program

Aaron Shaw, OTR/L, CHT, CSCS, emphasizes the importance of coming into the clinic with an emotionally stable state

New leadership moves, recognition, and achievement

Texas A&M is partnering with VetRec, giving students and faculty access to artificial intelligence-powered tool

Practical tips for veterinary teams to share with pet owners

Aaron Shaw, OTR/L, CHT, CSCS, talks about why veterinary professionals should practice wellness