Roles

Have we done ourselves a disservice by shielding veterinary clients from the amount of blood, sweat and tears involved in keeping their pets healthy?

Topical treatments can be a useful adjunct in atopic dermatitis, but appropriate veterinary client and patient selection are essential for success.

This dog was referred to an oncologist because of a mass identified by its primary veterinarian. Work through this case with the team at the University of Tennessee to find out what happens once a patient is referred.

These telemedicine, client marketing and loyalty program apps help veterinary practices touch base with pet owners with more than postcards.

Using her work as an associate and then locum tenens, this Hospital Design Competition Merit Award winner knew what she wanted: good-looking and clutter-free, with a much-needed break room for veterinary team members to decompress.

Meaningful personal and professional growth may come at a level that seems easy as pie. Like so basic that surely the veterinary profession succeeds at it already. But no.

Hiring is hard enough without having to worry about being sued by a prospective candidate. Heres a rundown of the questions you need to refrain from asking during the interview process.

Recombinant human bone morphogenetic protein (BMP)helpful with jaw repair and long bone defects in dogsworks wonders, is expensive ($1,000 per milligram) and requires care: If you were to get a little BMP on your instruments or glove, and you touch, say, a muscle, there would be bone growth in that muscle, says one veterinary surgeon.

By pinching the penis and flushing the urethraand following a few more stepsyou can relieve these painful obstructions and avoid complicated surgical procedures.

Veterinary clients hear 'frenchie,' you hear constant respiratory problems.

Corporate consolidators are snapping up veterinary hospitals. Associate veterinarians scramble to find good ones left. And practice owners who werent thinking about selling all of a sudden wonder if nows the time. Heres how the process works.

Puppies and kittens who exhibit straight-up fear or wont investigate stimuli after being startled are outliers in need of treatment, says Fetch dvm360 conference speaker and veterinary behaviorist Dr. Lisa Radosta.

Its time to turn those late-night texts from all sorts of characters who own pets into a lucrative opportunity for your veterinary team. Heres how.

If you dread these difficult client conversations, veterinary palliative care expert Dr. Katherine Goldberg has straightforward advice for how to use them as opportunities to discuss goals and ultimately achieve better outcomes for the client and the pet.

Your veterinary patients sense of smell is stronger and more precise than your own, and thats nothing to thumb your nose at. Instead, use it to help your rehabilitation processfor pets sake.

This veterinary behaviorist says that while acepromazine may make patients more tractable in the clinic, its likely doing nothing to reduce their anxiety.

Even if you dont run a payback period or breakeven analysis before you buy a new piece of equipment for your veterinary practice, you still need to (honestly) answer a few questions with your management team.

Entrepreneurial millennial Dr. Eva Evans told Fetch dvm360 Baltimore attendees that associates might need a little mentoring and encouragement to think about owning a practice.

You loved the GIFs. Now print this and give it to clients for something wonderful to chew on to teach some good dog toothbrushing techniques.

Five providers of pet insurance gave us the lowdown on what pet owners claimed the most in 2018. Is what you'd guess based on your veterinary hospital's cases?

Veterinary clients come when they want (no appointments). Music keeps things pleasant for people and pets. And the layout means doctors are there to be seen by pet owners in and out of exam rooms. With touches like that brought El Paso Animal Hospital in Derby, Kansas, a 2019 dvm360 Hospital Design Competition Merit Award.

Youre smart. Youre opinionated. You have the best interests of animals and their people at heart. You work in a veterinary hospital. Here's a tip from Dr. Dave Nicol tips to take video, write blogs and get onto social media.

You get what patients are saying to you in their blood work and their body language, but are you always paying enough attention to what your veterinary team members and clients are telling you? Here are a few things to work on.

Steve Jobs said, A small team of A+ players can run circles around a giant team of B and C players. Heres how to build your own veterinary A team.

Hey, practice managers. When your veterinary team is throwing too many questions and problems your way in the moment, Fetch dvm360 speaker Angelina Morgan, CVPM, says youre not doing your hospital team any favors by telling them youll circle back.

A fear of failure, a lack of support and their brand beat up on TV and social mediaveterinarians deserve better, says Dr. Alane Cahalane during Fetch dvm360.

You are never fully prepared when you leave veterinary school and enter the real world of practice. In the spirit of camaraderie, Dr. Detweiler offers up some wise and practical advice for new graduates about to embark on their professional journey.

Employees will laugh-and realize that communication is a two-way street.

Some cage cards are straight forward. Some are a little more clever. Some are just downright hilarious. And we turned our favorite into a visual.

When it comes to communicating with your veterinary clients, make sure youre speaking their languagethe language of texting.