Practice Manager
3 must-reads on outstanding practice managers
These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients
Practice Manager Recognition Week officially begins
The week-long celebration honors the hard work and dedication of practice management professionals
How to host an effective team meeting
Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.
How to write a standard operating procedure (SOP)
CVOM: VHMA’s new veterinary management certification program
At their annual conference, the VHMA unveiled a new certification program for management professionals
Social media: friend or foe?
Having protocols in place for staff who publicly post about a practice may help mitigate problems
VHMA announces 2024 Practice Manager of the Year
This year’s recipient is Joshua Blakemore, CVPM, RVT, FFCP
The dilemma: Seven common complaints
Clinic staff acts swiftly to improve clients’ experience
Positioning your veterinary practice as a community leader
Becoming the preferred veterinary practice in your community can be a long, but rewarding journey
Animal health monitoring solution launches PiMS partnership integration
Partnership with Vetspire will automatically capture patient vital signs from Mella Pet Care hardware
Balancing the highs and lows of veterinary medicine
Elizabeth Chosa, DVM, shares some tips for veterinary professionals for professional and personal well-being
Belonging vs fitting in
Elizabeth Chosa, DVM, explains the difference between belonging and fitting in and how practice managers can create a welcoming environment
Collaborative partnership improves veterinary shortage
Evette and Shepherd Veterinary Software work together with relief vet solutions
VHMA awards CVPM credential to 28 practice managers
New employee toolkit helps ease the return-to-work transition
The British Veterinary Association aims to encourage staff to return to the veterinary workforce with helpful resources
Sneak peek: British Veterinary Association announces new return to work toolkit, and other veterinary news
Here is a sneak peek of this week’s headlines
Training plans – activity stacking that doesn’t involve the kitchen sink
Learn how effective training through skill stacking can ensure balanced workloads for trainers and trainees, fostering a positive onboarding experience, and long-term success for new hires.
3 secrets to team retention
Setting a purpose, clear expectations, and psychological safety measures can help meet the bottom line with employee retention
3 must-reads from Fetch Charlotte 2024
The morning keynote sessions presented during the conference are spotlighted.
The benefits of social media for veterinary practices
Caitlin DeWilde, DVM, shared her tips for more engaging social media posts and marketing best practices
How to flourish with a growth mindset
Day 2 keynote speaker, Ernie Ward, DVM, CVFT, lectures on the power of challenges and how to use change to your advantage
Making client education easier with veterinary marketing
Caitlin DeWilde, DVM, explains why marketing and social media can be important for your veterinary practice
How do you contribute to your clinic’s culture?
Keynote speaker for the Fetch conference in Charlotte, North Carolina, Shawn McVey, MA, MSW, explained how to first evaluate yourself and then apply that awareness to your workplace culture
Education is best when it is shared, not hoarded
A note on the importance of training and career advancement in veterinary medicine from our chief veterinary officer, Adam Christman, DVM, MBA
Learning module for neurodiversity inclusion in the workplace
Journey For Teams by the American Veterinary Medical Association adds a new module to its diversity learning program
The founder of The Social DVM is coming to Fetch Charlotte
Caitlin DeWilde, DVM shares what she is looking forward to while at the upcoming Fetch conference
Quick ways to improve employee retention
A new AAHA study helps veterinary practices keep valuable staff
Inside Heart and Paw with chief veterinary officer George Melillo
Learn about the unique features and vision behind Heart and Paw’s pet care facilities
Debunking care plans
Is your clinic embracing and accepting the subscription economy?
Delivering on your mission while building a strong business
Everything begins with creating a healthy workplace