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Canine tick-borne diseases: When to treat a positive patient-side test result
March 28th 2017Dont feel bad if youre not sure, veterinarians. Tick-borne disease is a pain, says this CVC educator, and nobody really feels like they know what theyre doing. Now dive in for his crash course to get over that hump
VHMA Files: Client loyalty: Are you feeling their love?
March 12th 2017Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.