In an interview at the Fetch dvm360® conference, Jessica Taylor, DVM, shared insight on bringing staff together to reach a common purpose, plus how better communication can help.
During this interview at the Fetch dvm360® conference in Charlotte, North Carolina, Jessica Taylor, DVM, regional medical director at Thrive Pet Healthcare described how intentional and personalized communication can help inspire team members to work towards a common goal.
View the video below for the entire discussion. The following is a partial transcript.
Jessica Taylor, DVM: It's really important when you have a team that everybody's on the same page and that we're united going forward. That really all stems from intentional communication. And while we think that a lot of these things could and should come naturally, really being intentional and planning those talking points, the training, check ins are what's going to make a business run well together.