Business

Our cartoon collection continues to wag tails with the addition of two all-new galleries. Be the first to check them out, print them out, and hand them out to team members and clients alike. Don't forget, you can rate the cartoons too!

Get a tip from an expert to help you navigate this sticky situation in practice.

In this type of scenario, showing respect for the offending team member is key.

Ever wonder how a mouse would factor on the Weight Watchers "point" system? It may help clients with overweight cats.

Team pay has been largely stagnant for most positions for the last five years. So what can team members do to reinvigorate the market and earn more?

Here are three common things about your veterinary hospital build that could cause nearby residents distressand tips for how to respond.

Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they canand should motivate team members.

Q: In our practice, veterinarians are paid on production and we use travel sheets for charges. If a travel sheet is missing charges, lost or not filled out, charges are then assigned to the hospital and I'm not compensated for the work performed. Is this practice legal, and what actions should I take?

Q: A new mobile, free-or-almost-free nonprofit on wheels opens up shop once a week in my working-middle-class-to-upper-class neighborhood. As a practice owner, what can I do to deal with this situation and avoid losing business?

Veterinary feline expert Dr. Elizabeth Colleran has two ways to bring in those feline patients you haven't seen in ages-or may have never seen.Dr. Elizabeth Colleran, DABVP (feline practice), offers two ways to bring in those feline patients you haven't seen in ages-or may have never seen.

Whole team involvement leads to smarter financial decisions.

CC the Clinic Cat has practice improvement ideas and a penchant for texting. See this clever kittys list of demands to keep her feeling feline fine at your veterinary practice.

Communication and organization were essential for keeping things going smoothly.

Actively thinking about what you need versus what you don't will help you stick to a real-world spending plan.

Aging is inevitable, but the ability to retire is in your handsso plan ahead to avoid getting caught in false financial security.

The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.

Here's a hint: It's not the economy, clients' desire for good care, or your level of competition.Depending on what you read, we are either in need of more veterinary schools or dealing with an overcapacity of veterinarians. We're either seeing an increase in pet ownership or a decline in pet ownership, serving a greater number of clients or fewer clients than ever. The failings of our profession are likely to be caused by any or all of these issues; it just depends on the color of your glasses.

Ask clients the right questions and you'll get more chances to educate.

Show clients how to turn cat carriers into cat nap beds.

Count on another practices arbitrary figure, and you may be setting yourself up for disappointment when you see your own real numbers.

Teach clients to understand the issues behind the behavior with these social media posts.

Use these Facebook posts and tweets to educate clients before they adopt a new pet.

This pyramid provides a visual explanation of which areas make the most sense to implement after graduation and what areas to consider later in a career.

Peter Ainslie, CVPM, discusses how to handle conflict in your practice.

To ease the strain of the not-so-fun part of practice, try front and back office bingo.