All
Footing the bill when adding on to a leased veterinary practice
July 25th 2014Q: I opened a new practice three years ago in a leased building. I love how the design turned out, but we're rapidly growing and I'd like to put on a small addition. My landlord doesn't have the funds for it; I'm willing to cover the costs, but is it too risky to do it on my own, especially since I don't own the building? How should I handle this situation?
What we can learn from "other" doctors
July 18th 2014In the last year, I've spent a considerable amount of time in doctor visits with my aging mom. We saw the oncologist and oncology surgeon for colon cancer, the orthopedic surgeon for her fractured pelvis, arthritic shoulder and hands, the list goes on. Thankfully, Mom is doing better, the fractured pelvis healed and no other surgeries planned yet. But I spent time in these visits paying special attention to the care she received, and I learned some things along the way.
What if clients aren't buying into my preventive care plans?
July 16th 2014Best Care Animal Hospital (BCAH) is a hypothetical seven-doctor companion animal practice serving a large metropolitan area in the Northeast. The practice has been in existence for more than 20 years, but Drs. Cynthia Smith and Ronald Topps purchased the practice from the original owner about five years ago. Since then, the practice has grown tremendously and is well known for providing excellent veterinary care and service. Drs.
Change up your communication style and benefit your veterinary practice
July 15th 2014A weekly newsletter took the place of team meetings and got people talking at this veterinary practice.I work in a small animal practice with two full-time veterinarians on staff and 10 other team members. In the past few years, we've had a lot of turnover, with long-time employees changing careers or moving away. I realized during that time, and with the hiring of new team members, that we had gotten complacent and our communication skills were lacking. No one knew what had or hadn't been done in the practice.
How our veterinary hospital survived an employee mismatch
July 14th 2014Why one DVM's style didn't fit-and what we did about it.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.