Ask this question when you see clients using harmful training techniques
January 14th 2020Bad pet training advice abounds, and when you see it being implemented by your clients it can be tricky to know what to do. According to veterinary behaviorist Dr. E’Lise Christensen, the key is to start with a question, not correction.
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Ask Emily: Don't be a nagging nanny goat
December 3rd 2019When you have a forgetful veterinary team member, it can be tempting to nag the living daylights out of them. Practice manager Emily Shiver offers a more productive approach. She says teamwork and encouragement is the way to go.
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