The Positive Preventive Veterinary Experience Protocol approach combines environmental changes, pain-reduction techniques, sensory distraction, and positive reinforcement to make preventive visits less stressful for pets and their owners.
|Articles|March 2, 2009
5 tolerance commandments
Make a pact not to judge clients.
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The journey to becoming judgment free is a long and trying one. Don't go it alone. Instead, enlist the help of your co-workers. Make a pact with your team members that you won't judge clients. As a constant reminder, download and post the
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