Managers: Take action
Here are three ways to help your team work together more cohesively.
Before you can help your team work together more cohesively, you must gain their respect and trust in you as a leader. To do this, you must build a relationship with each employee. Start by:
1. Observing team members' interactions, including the veterinarians'
2. Holding one-on-one meetings with each employee, including veterinarians
3. Setting staff-wide meetings as well as small-group huddles
For specific, practical ideas about ways managers can help bring each "us vs. them" group together, click here.
Debbie Allaben Gair, CVPM, is a Firstline Editorial Advisory Board member and owner of Bridging the Gap in Sparta, Mich.
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