Bethany Weinheimer, DVM, discusses authentic values, the power of “no,” and building a veterinary career that lasts.
|Videos|February 10, 2022
Must-know tips for practice managers when approaching conflict
Author(s)Julia Burke, Associate Editor
During a dvm360® interview, the founder and CEO of Snowgoose Veterinary Management Consulting offered insight on settling conflict by recognizing the various personalities involved then properly handling it.
Advertisement
In a dvm360® interview, Louise S. Dunn, founder and CEO of Snowgoose Veterinary Management Consulting, outlined common mistakes practice managers make when approaching conflict, plus how understanding diverse conflict styles can help you better manage the situation.
View the video below for the entire discussion. The following is a partial transcript.
Louise S. Dunn, founder and CEO of Snowgoose Veterinary Management Consulting: What we [as practice managers] need to do is we need to be looking at conflict and understand that people have different conflict styles. Some people are naturally competitive, some people naturally like to collaborate, some people avoid [conflict], [and] some people are willing to compromise. So, what managers need to do is they have to understand that conflict is there and conflict is not a bad thing. It's how we as managers handle it.
Advertisement
Advertisement
Related to this article
Veterinary professionals face elevated suicide risk, influenced by both workplace pressures and personal challenges. This article explores how individuals and veterinary workplaces can strengthen protective factors, foster supportive environments, and improve access to mental health resources.
New leadership moves, recognition, and achievement.
A conversation on how adjusting body positioning and building physical strength can help veterinary professionals manage the physical demands of patient care and reduce injury risk.
Big business has tilted the balance in the American veterinary industry, as resources and economies of scale turn corporate chains into powerful foes for hospitals set on remaining independent.
Scripts for confident client conversations
Aaron Shaw, OTR/L, CHT, CSCS, and Jennifer Edwards, DVM, PCC, CPC, ELI-MP, examine why veterinary work can take such a physical toll and what professionals can do to build strength, reduce injury risk, and stay in the profession longer.
A new study found 83.7% of veterinary professionals now use artificial intelligence, with practices that have a clear strategy, governance, and redesigned workflows reporting the biggest boost in business outcomes.
Advertisement
Advertisement
Trending on dvm360
1
How to talk with clients about year-round flea and tick protection as temperatures drop
2
The role of nutrition in extending health span for senior pets
3
You can do anything, but not everything: How values-driven veterinarians find joy now
4
New California law changes VCPR rules and expands licensing options for veterinarians
5