Our recommendations are inconsistent
Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?
Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?
"Call a meeting with your doctors and technicians to discuss which products they like and why," says Carol Schubert, MBA, RVT, CVPM, a Firstline Editorial Advisory Board member and co-owner of VetMedTeam.com. "Then choose a single product you'll recommend in each category."
Carol Schubert
Before your team gets together for this discussion, explain that the goal is to reach agreement, because consistent medical recommendations offer the biggest benefits for pets and the practice. "It's also financially sound, because carrying one brand improves product turns," Schubert says. "Of course it's medically sound, because team members will offer convincing recommendations when they feel their advice is based on the pet's best interests."
Proposed midlevel role poses unacceptable risks
October 30th 2024Proposals that would create a new midlevel practitioner (MLP) role raise serious concerns about the future of quality care for veterinary patients. Sometimes referred to as a veterinary professional associate (VPA), their duties would overlap those of a veterinarian and veterinary technician.
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