Stop feeling guilty about cash-strapped clients
Shawn McVey says pet owners' financial situations aren't your business
Team members are caring, altruistic people. As such, you might feel a twinge of guilt talking to pet owners about high-level care when their funds are tight. Erase those hesitant feelings. Why? First off, because you can't judge who will accept best-care recommendations and who won't. Money often doesn't come into play. Second, clients' financial situations just aren't your business. With that in mind, here's how to feel OK recommending the best care all the time.
Proposed midlevel role poses unacceptable risks
October 30th 2024Proposals that would create a new midlevel practitioner (MLP) role raise serious concerns about the future of quality care for veterinary patients. Sometimes referred to as a veterinary professional associate (VPA), their duties would overlap those of a veterinarian and veterinary technician.
Read More
