Learn the 3 principles that drive money-making practices
Content submitted by Animal Arts, a dvm360® Strategic Alliance Partner
Veterinarians spend considerable amounts of time explaining health conditions and care to clients so that they can succeed with their pets. Clients may perform some of the medical chores, like administering insulin, but the clinicians teach them how to do it. They provide expert information, so clients can make good decisions about the well-being of their companion animals. This relationship is analogous to that of veterinary architects and their clients, the practice owners. Architects execute the design and coordinate construction, involving clients only when it comes to selecting the equipment, reviewing the plans, and the like. They provide expert information so practice owners can decide how best to make their hospitals efficient and effective. Here are the 3 essential elements of great hospital design.
This may seem obvious, but you’d be surprised by how often poor designs are built. It is the client’s responsibility to give the architect a list of the hospital’s requirements: how many exam rooms and procedure spaces are required, how should they relate to one another, etc. One could, for example, say, “I need radiology to be near both the surgery and the exam spaces.” But the requirements must be in line with the available budget. Then it’s up to the architect to lay out a plan that accommodates the owner’s requests within the given space. Below is some guidance to ensure a fabulous floor plan:
It is more difficult to make a living than it used to be. Therefore, when building or remodeling, owners must focus on money-making spaces. This does not preclude you from designing a beautiful hospital or creating a great place to work. It merely means that money-making spaces are the most important. Here are 4 useful tips:
This is a terrific way to make a hospital design truly special. Go beyond “providing quality care.” Differentiate your practice by adopting concepts like the following.
The PARC, in Fort Worth, Texas, broke the mold by creating “the first open kitchen in veterinary medicine.” This approach requires that veterinarians and technicians use Fear Free techniques and be tidy as well as kind because the whole hospital is visible! Transparency makes this practice unique, and it allowed the architects to do something new with the design.
This is the philosophy of Fetch Specialty & Cancer Veterinary Centers, in Bonita Springs, Florida, and it guided their hospital design, allowing architects and owners to create spaces that support the vision, including a comfortable, welcoming porch for clients to wait in.
When beginning to construct or to renovate a hospital, remember these essential building blocks: a great floor plan, a money-making design, and a central idea. They are the foundation of a successful veterinary hospital.