Denise Tumblin, CPA

Position descriptions help you maintain your focus during the search for employees, communicate the responsibilities of the position to potential candidates, structure the orientation and training process, and assist in employee evaluations.

Written training guidelines define the path your employees will take. Use these guidelines to develop yours.

15 tools and tips to take your team from good to great.

Use this position description to determine the responsibilities of a practice manager.

Practice managers lower turnover, free up the doctors' time so they can focus more on patients and clients, and improve the owners' sanity. Could you use one of these gems in your practice?

This practice improved scheduling and compliance, established a solid staff management team, developed written standards of care, and more. Not only is Loving Hands Animal Clinic stronger- and ready to move into a new facility-but it made money along the way.

Should we charge separately for blood pressure evaluations or incorporate these fees into our annual exam fees for pets 5 and older and ill pets?

In "Feeling Squeezed by Expenses?" (December 2005), the author discusses categories for expenses. What category does after-hours emergency work fit into, and what is the current pay recommendation for those services?

How can I calculate client visitation and retention?

If your burgeoning practice is making you claustrophobic, try these strategies to accommodate growth.

If your burgeoning practice is making you claustrophobic, try these strategies to accommodate growth.

Are your expenses dragging you down? Use this checklist to discover weak links in your finances.

Use these benchmarks set by Well Managed Practices to see how your expenses measure up.

Are you feeling the pinch of not enough revenue and too much expense? Don't wait until you hear crunching bones to make a move. There's no better time than now to start charming your practice to better financial health.

Find out-and crack down on missed charges using these strategies. Remember: Focused attention on this issue brings prosperity and job satisfaction to your future.

What do I do with a relief veterinarian who doesn't stick to my fee schedule?