Jennifer Graham

The veterinary professional in me was determined to continue going to work. But personally, I was a mess. One day, while I was lost in a cloud of grief, my boyfriend asked, "Are you ever going to feel better?" I wasnt really sure.

Its a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.

Take the next step to make your veterinary job a career with these tips.

Consider this sample veterinary team newsletter, then create your own to boost team spirit.

Sometimes it's not the boss that's a challenge, it's the job. Consider these differences between a bossy boss and a demanding job in a small or larger practice.

With my loss fresh in my mind, keeping composure at work has been harder than I expected.

The final chapter of my pet's life was much harder than I expected. Here's how I'm adjusting to life after loss.

The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road.

That first phone call is the most important point of contact your practice will have with a client. But receptionists who overstep their boundaries or demonstrate poor phone skills do more harm than good. Here's how to respectfully get pet owners off the phone and into your clinic.

Receptionist shares personal misstep.