Katherine Dobbs is the founder of interFace Veterinary HR Systems in Appleton, Wis.
Healing veterinary team members' pain
Sustain a compassionate culture and protect your staff.
Read More
Veterinary technicians: Grow your career even with a practice manager in place
Expand your role even on a small team.
Compassion fatigue: A serious issue for the veterinary team
Watch for symptoms, protect yourself and your career.
Veterinary disrespect: Overcoming the "just a receptionist" rap
Receptionists, remove the obstacles that prevent you from being considered part of your practice's healthcare team.
Managers' Monday: 1-on-1 team member meetings
Get team members to open up, and open up new possibilities.
Managers' Monday: Using 360-degree employee evaluations
Going full circle gives team members input and provides a more comprehensive report.
Managers' Monday: Don't downplay job descriptions
Use them to hire, to evaluate employees, and to keep your practice procedures up to date.
Managers' Monday: Put job candidates to work
Working interviews can make tough hiring decisions easier.
Completing the circle of care
A special position dedicated to clients can be the mechanism that keeps your service machinery running flawlessly.