Veterinary Economics
Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as Fetch dvm360 conference (formerly CVC), the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.
4 fab ways to avoid brushing off veterinary clients
June 22nd 2016If you're in private practice and beholden to pet owners for your success in veterinary medicine, can you afford to skip the very basics of the exam room experience? (Hint: "No" is the answer you're looking for.) Here they are ...
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This standard sexual harassment policy protects veterinary practices
February 2nd 2015The Equal Employment Opportunity Commission offers a template for veterinary practices' handbooks.Read about one experience that demonstrates why every practice needs a sexual harrasment policy in its handbook.Harassment and Discrimination
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Calculating ProSal based on net versus gross production
May 12th 2014Q: Currently, we are paying our doctors a base salary plus a 22 percent production bonus quarterly. While my boss thinks it's more fair to the company to calculate production based on net numbers rather than gross, we have another doctor who feels the opposite. Is there an industry standard on such things?
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