Dr. Melissa Detweiler practices full-time in rural northeast Kansas. She also has a full-time husband (whom she practices with) and three full-time kids. In her spare time, she feeds the creative side of her brain by writing, blogging and podcasting. She also enjoys running, gardening, fishing and travelling to warm, sunny beaches. Dr. Detweiler can be found online at thisvetsvoice.com and dvmdivas.com or by email at melissa@dvmdivas.com.
Undoing Disney: A better service model for the veterinary industry
June 26th 2019While its true that Disney reigns supreme when it comes to delivering superb customer service, that fact is that not all customer service models can be equal. Heres how the Disney model hurts our professionand what we can do about it.
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My advice to me (or, what I wish I knew before starting practice)
May 9th 2019You are never fully prepared when you leave veterinary school and enter the real world of practice. In the spirit of camaraderie, Dr. Detweiler offers up some wise and practical advice for new graduates about to embark on their professional journey.
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