Finance
Vets versus clients: Dermatology
October 2nd 2018When it seems like a pet has a dermatology issue, what happens next? Is it right off to the veterinary hospital, or do pet owners skip the DVM and head for Dr. Google? Data from the Pet Owner Paths study illuminates the differences between you and your clients on what happens next.
Algorithm: Can you help this pet owner pay?
September 27th 2018Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's a short version of my long path I travel with veterinary clients when they complain about price, seem hesitant to comply with recommendations or say, straight up, they're under a financial strain.
If these shelves could talk ...
September 4th 2018... they'd be a fairy tale of pet-care happy endings, or a horror movie about not enough, or too much, on the shelves. Here are short answers to five frequently asked inventory questions you can share with everyone on your hospital team that can help explain the importance of inventory management in a pet hospital and get the basics right.