Finance
Is your veterinary associate contract any good?
October 5th 2019Both associates and practice owners should love clear, mutually beneficial employment contracts. They give associates clarity and peace of mind and ensure future buyers of a veterinary hospital can hold onto what makes that clinic greatthe staff.
How to pick the right business structure for your veterinary practice
October 4th 2019There are pros and cons to each possible business entity you might choose for your new veterinary hospital. No matter what, talk to an accountant and remember you need medical malpractice insurance. Inc. or not, its always your license and personal liability on the line when it comes to cases.
Who makes sure your veterinary hospital materials are right?
September 13th 2019This happens in the contractor submittal process of your veterinary clinic redesign or new build, and its why you should keep your architectural team involved until the end of the project. Especially when it comes to installation of new products.
Why is your veterinary clinic giving up pharma sales?
August 2nd 2019After your hospitals veterinarian has explained the need for a product or pharmaceutical, dont hand off your clients to websites, pet store employees and big-box aisles and aisles of competing products. If this is the right product for this pet, carry it. The sales will follow.
Undoing Disney: A better service model for the veterinary industry
June 26th 2019While its true that Disney reigns supreme when it comes to delivering superb customer service, that fact is that not all customer service models can be equal. Heres how the Disney model hurts our professionand what we can do about it.