June 2017

​Vetsource, the Oregon-based online veterinary pharmacy, recently settled a federal antitrust suit against the Nevada State Board of Pharmacy in which Vetsource accused the board of misusing its position to exclude the company as a competitor.

Studies continue to confirm what Dale Carnegie promoted decades ago: Happy workers are more productive.

Thriving veterinary practices today make great use of social media. Here’s how to engage with new and prospective clients online.

Unhappy customers are inevitable in any business. Here’s how to defuse the situation when one of your clients is seeing red.

Social media is a great tool to reach pet owners and ensure they follow recommendations.

To attain genuine self-assurance, we need to understand the thoughts that may be holding us back.

A practice owner calculates the return on her investment in Fear Free certification.

Effective veterinary practice leaders stay up-to-date with evolving human resources issues, including millennials, mentorship and the employee handbook.

Pet health insurance benefits your clients’ wallets, your patients’ health and your practice’s revenue. How do you get your clients on board?

Bullying — a common problem among health care workers — is detrimental to both employee morale and your bottom line. Here’s what you need to know.

With three in four residences housing at least one pet, prospective new clients are well within your grasp.

Managers can develop team members’ skills, knowledge and self-esteem, or they can create animosity, mistrust and doubt.

The industry perspective on this growing field — and what it means for veterinarians and pet owners.

Remove the worry from repaying your student loan debt: Be defensive, plan wisely, allocate accordingly and pay attention.

Tips and insight from business, financial and practice management experts.