Videos

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says it’s of utmost importance to understand and respect your client’s point of view.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, expresses the importance of checking retention rates and online reviews to know whether you’re communicating with clients effectively or not.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says it’s important to educate your clients but not overwhelm them.

Amanda Landis-Hanna, DVM, veterinary industry liaison, speaker, consultant, explains why she thinks the VCA and Mars merger provides a unique opportunity for veterinarians.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, notes that when speaking with clients veterinarians speak in a different language than they would with colleagues or staff.

A veterinarian's second opinion saves a cherished pet.

Hilal Dogan, BVSc., founder of Veterinary Confessionals Project, explains how Vet Confessionals works and how you can participate.

Hilal Dogan, BVSc., founder of Veterinary Confessionals Project, explains how Vet Confessionals began.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, notes that there are several obstacles standing in the way of changing the title of veterinary technician to veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, mentions the different groups that are striving toward making the title change of veterinary technician to veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, says changing veterinary technicians to veterinary nurses would clarify the role, as well as educate clients on the value of a veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, explains why the title of veterinary technician should be changed to veterinary nurse.

Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.

Does it sound too cheap? It might be, so ask.

Leslie A. Mamalis, MBA, MSIT, CVA, owner of Summit Veterinary Advisors, says you should track your income and expenses to get a sense of how your veterinary practice stacks up to other practices.

Leslie A. Mamalis, MBA, MSIT, CVA, owner of Summit Veterinary Advisors, explains exactly what she means by the "nitty gritty" of budgeting.

Pet owners will feel better with critical input from team members.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, and associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, explains some of the top things you should be considering when educating clients.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, and associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says to communicate with clients effectively, you need to be aware that everything in your veterinary hospital speaks.

3 strange visitors to an exotics doc's exam room

Richard Marconi, PhD, and professor of microbiology and immunology at Virginia Commonwealth University Medical Center discusees the effectiveness of OspA Lyme disease vaccines and why OspC vaccines stand out.

Richard Marconi, PhD, professor of microbiology and immunology at Virginia Commonwealth University Medical Center, explains why Lyme disease is so prevalent today and what breakthroughs are happening with vaccine development.

Mary Ellen Goldberg, BS, LVT, CVT, SRA, CCRA, certified veterinary pain practitioner with VetMedTeam, LLC., explains why some cats and dogs are more predisposed to obesity than others.

Mary Ellen Goldberg, BS, LVT, CVT, SRA, CCRA, certified veterinary pain practitioner with VetMedTeam, LLC., expresses the necessity of having evidence-based research to have more clients buy into your physical rehabilitation program.

Mary Ellen Goldberg, BS, LVT, CVT, SRA, CCRA, certified veterinary pain practitioner with VetMedTeam, LLC., discusses why the underwater treadmill is the most effective physical rehabilitation method for obese cats.

Mosquito distribution maps are good, but they have a ways to go in terms of guiding decisions about heartworm transmission.

Mary Ellen Goldberg, BS, LVT, CVT, SRA, CCRA, certified veterinary pain practitioner with VetMedTeam, LLC., explains why therapeutic exercises are the most effective form of physical rehabilitation for dogs.

Mary Ellen Goldberg, BS, LVT, CVT, SRA, CCRA, certified veterinary pain practitioner with VetMedTeam, LLC., says finding low-calorie treats may encourage your obese pet to participate in physical rehabilitation.

Help clients understand their pets' pain.

Help kitties in your clinic todayand minimize your risk for errorwith these tips from Dr. Robin Downing.