Sheila Grosdidier, SCP, consultant for Veterinary Management Consultation, Inc., explains the three qualities you need to have when managing dysfunctional teams.
Dysfunctional teams can negatively affect your practice and the client experience. Sheila Grosdidier, SCP, consultant for Veterinary Management Consultation, Inc., explains the three qualities you need to have when managing dysfunctional teams.
When dealing with team members, you need to be fair, firm and friendly. Treat all employees the same, respect each team member for what they are bringing to the table and stick to your word.