7 ways to give thanks
Show clients you appreciate their business with these simple gestures.
Refresh
Provide complimentary baked goods or coffee in the reception area.
Connect
When talking with clients look them in the eye and smile. It's a small token that makes a big difference.
Recognize
Give clients a movie gift certificate on their or their pets' birthdays.
Express
Thank clients for their business with handwritten notes.
Honor
Have a client appreciation day. Raffle prizes such as dental chews, leashes, or grooming sessions.
Reward
Offer clients a punch card—buy nine bags of dog food and get the 10th free.
Grant
Make a donation (money or volunteer hours) to a charity in their pets' names.
Proposed midlevel role poses unacceptable risks
October 30th 2024Proposals that would create a new midlevel practitioner (MLP) role raise serious concerns about the future of quality care for veterinary patients. Sometimes referred to as a veterinary professional associate (VPA), their duties would overlap those of a veterinarian and veterinary technician.
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