Assign Veterinary Technicians as Behavior Specialists

Ingrid Johnson, CCBC, a certified cat behavior consultant with Fundamentally Feline, gives some advice for veterinarians looking to implement more behavior into their practice. She says one of the easiest ways to do so is to assign a few veterinary technicians as behavior specialists.

Assign 1 or 2 of the veterinary technicians that are more well-versed on behavior to hand-hold and guide clients who may have behavior questions after their appointment, she says. These veterinary technicians can also help educate clients on how make the trip to the practice positive even for before the appointment starts.