This is an answer in "BizQuiz: Are your veterinary team meetings a snoozefest?"
Snoozefest! You delegate work to team members and you need to let them share their progress and accomplishments. This is how a meeting really becomes about the team as opposed to the manager or practice owner. It’s a beautiful thing to go around the room and get updates from staff members on their responsibilities: inventory, client reminders, new technology, referral programs, social media and holiday parties.