Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.
No one likes to be yelled at, but sometimes all people need is to vent. Seibert says not to argue with clients but say, “What can I do that can make you happy?” There may not be anything you can do but listen.
Proposed midlevel role poses unacceptable risks
October 30th 2024Proposals that would create a new midlevel practitioner (MLP) role raise serious concerns about the future of quality care for veterinary patients. Sometimes referred to as a veterinary professional associate (VPA), their duties would overlap those of a veterinarian and veterinary technician.
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Celebrating veterinary technicians
Credentialed professionals share what makes them feel appreciated in their role and talk about National Veterinary Technician Week
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