BizQuiz: Would you be prepared if violence erupted at your veterinary practice?

Article

Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.

No one likes to be yelled at, but sometimes all people need is to vent. Seibert says not to argue with clients but say, “What can I do that can make you happy?” There may not be anything you can do but listen.

Click to the next question

Retake the quiz

Recent Videos
Andrea Pace, CVT, VTS (ECC)
Fetch Coastal emergency care education
Fetch Coastal
Related Content
© 2024 MJH Life Sciences

All rights reserved.