Checklist: The rule of 20 (PDF)

A PIP can be a constructive way to help address challenges for employees having trouble meeting expectations

Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.

A guide to managing the cost of goods sold

David Hall, cofounder of GeniusVets, and Adam Christman, DVM, MBA, discuss findings from a GeniusVets survey on practice ownership

Title clarification and use may be needed for the professionals who assist veterinarians and also care for patients

Advanced technology and shifting customer behaviors can help practices communicate more easily and efficiently