Courageous vs Difficult Conversations

Rebecca Rose, CVT, president and founder of Catalyst Veterinary Practice Consultants, explains the difference between a courageous conversation and a difficult conversation.

Interview Transcript (slightly modified for readability)

“I think ‘difficult’ and even those ‘fierce’ conversations, even when you say those words, it is so defeating. When you use that ‘fierce’ conversation, it is like being overbearing or over powerful. But, if you look at the idea [such as] I need to step into a conversation that might cause me to be fearful or cause me some angst, but I am going to go into it courageously, that’s different. Courage offers some accountability to that, and I am going to go into this conversation and I am going to do it knowing that regardless of the outcome, I am learning from the experience, and I am going to grow through it.

That is how I look at the idea of a courageous conversation: I am going to learn from it.”