A breakdown of communications step by step at a clinic.
It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
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Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
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Guiding pet owners through end-of-life decision-making
Helping owners assess their pet’s quality of life is an important part of the end-of-life decision making process
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
Home hacks for geriatric dogs and cats
Practical tips for veterinary teams to share with pet owners
Confronting triage challenges
Erica Brandt, CVT, VTS (ECC), discusses her educational session being presented at the 2025 Fetch dvm360 Conference in Charlotte, North Carolina.
