Firstline Live featuring Dr. Ernie Ward

Do you have tension in your workplace? Moody doctors? Bickering staff? Chances are your practice needs to work on its core values. Firstline Live 2012 will provide you with real, actionable tips and strategies to make your practice a more harmonious, enjoyable, and productive place to work.

Based on their own success, Dr. Ernie Ward, owner of Seaside Animal Care in Calabash, N.C., and his staff training coordinator, Julie Mullins, will show you step by step how to create a positive practice that leads to positive cash flow, positive attitudes, and a positive outpouring into the community. From creative role-playing exercises to innovative ways to celebrate employees, this seminar will provide you with a fully stocked toolbox that can pay dividends in your practice the very next day.

Note: Optimize seminar benefits by attending with your entire team!

ATTEND THE ONLINE WEBCAST:

Dr. Ward will explain step by step how to create a positive practice that leads to positive cash flow, positive attitudes, and a positive outpouring into the community. Participate in both webcasts to gain the most insight.

Practice Positive Part Two: Keeping Your Smile Upright

Live Date Change: Wednesday, Oct. 24, 2012, 1:00 pm ET

1 hour including Q&A with Dr. Ward

Click here for on-demand archive

CE available for Veterinarians and Veterinary Technicians

Now available on-demand

Positive Practice Part One: Transforming your team using core values

Click here for on-demand archive

CE available for veterinarians and technicians

ATTEND THE FULL-DAY SEMINAR IN PERSON:

Firstline Live in San Diego

Thursday, December 6, 2012

7:30 to 8:30 a.m.: Registration and breakfast

8:30 a.m. to 4:30 p.m.: Seminar

Register for Firstline Live at CVC in San Diego

Each in-person seminar includes:

• 7 hours of CE

• Breakfast and lunch

• Proceedings book

Cost: $169 if registered by October 24

Your takeaway toolkit will include:

• A written list of your practice's core values

• Ideas for imparting these values to the entire team

• Specific activities for celebrating team members

• Team exercises for keeping your practice positive

Note: This seminar requires a registration fee separate from CVC

Budget-friendly values:

• Technicians, SAVE $119! Includes: Firstline Live + CVC Technician Three-Day. Cost: $329

• Practice Managers, SAVE $99! Includes: Firstline Live + CVC Practice Manager. Cost: $349

Support of the Firstline Live program is provided by Elanco Companion Animal Health.

Elanco would also like to invite you to learn more about the Elanco PET Program, a program designed to motivate, educate and reward your veterinary healthcare team. Visit www.elancopetprogram.com for more information.