Front Desk Disasters: Show Me the Money
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
Check out Rhonda the receptionist's front desk disaster. Then tell us where Rhonda went wrong and what you'd do instead. Do you have a front desk disaster you'd like us to film? Email it to Help me, Rhonda at firstline@advanstar.com.
Post below to tell us what you think. What would you do? (To comment, just register for free on our site here and be sure you are logged in.)
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