Getting Distressed Colleagues to Talk

Getting distressed colleagues to talk and open up to you can be a difficult situation to maneuver. Jason Sweitzer, RVT, DVM, chief financial officer and board member of Not One More Vet, Inc., explains how to bring out what may be bothering someone in your veterinary practice.

First, you want to ask the colleague a detailed question that pertains to them just to break the ice. Then from there, you can lead the conversation and start asking more pointed questions to find out if they need to talk about anything that may be bothering them. You also need to be OK with the colleague not wanting to talk right at that exact moment, but still give them that open invitation to reach out to you at any time.