How Can We Implement Fear Free and Still Be Efficient?

Many veterinary practices struggle with how to implement Fear Free and still have an efficient practice, says Janet McConnell, CVT, director of education and professional development at Compassion-First Pet Hospitals.

Everyone has a bottom line, and that can be a challenge to a lot of practices. What McConnell has found by working with Compassion-First, though, is that for practices that have implemented Fear Free, it gave back to them in certain ways.

In terms of the math, it depends on whether you charge a little bit more for services due to the extension of each appointment. The goal is to provide a Fear Free visit, and clients will understand it requires more time. So, while it is a challenge to stay efficient, practices that have made the change are very happy with what they've gotten back from it.