How Does Fear Free Affect Your Bottom Line?

Fear Free is better for everyone when it comes to patient care, client happiness and veterinary team success, says Janet McConnell, CVT, director of education and professional development at Compassion-First Pet Hospitals. But how does it affect the practice's bottom line? How can veterinarians measure that?

Dr. McConnell says one of the Fear Free modules explains exactly how practices can measure their success and cost with regard to implementing Fear Free. While you may have a longer office visit, she says clients are coming back more. This means that you get back what you put into it through repeat and recheck visits.