|Videos|August 31, 2016

How well do you explain payment options?

Author(s)Karen E. Felsted, CPA, MS, DVM, CVPM, CVA

CVC educator Karen Felsted, CPA, MS, DVM, CVPM lays out the need to explain fully the value of the medicine you provide and the ways to pay for it.

Many pet owners are taken aback, in the moment, by the cost of quality veterinary care-this is a fact. However, CVC educator Karen Felsted, CPA, MS, DVM, CVPM says you can offset their surprise by explaining why the price is high and discussing payment options. Click the video to learn more.

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How well do you explain payment options?

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