Keep role-playing in veterinary staff meetings productive

Article

Demonstration of proper interactions is a useful training tool.

You may feel awkward when invoking your theatrical muse for role-playing exercises during staff training, but Dr. Ernie Ward says it's nevertheless necessary. Here he explains the benefits of role-playing and suggests how to take such training to the next level.

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Steven Marks, BVSc, MS, MRCVS, DACVIM
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