Management would be easy–if it weren't for my people! (Proceedings)

Who should come to this session?

     • Managers

     • Owners

     • Senior vets/nurses/technicians with direct reports

     • All staff who want to learn about leading teams.

Part 1: Planning for a new hire

     • Organisational assessment – do you need to hire? This is a recession.

     • Why did your last vet leave? Exit interview findings?

     • Opportunity to revisit the plan/vision. Refocus.

     • Assess current team mix. Do you know? Belbin, Myers briggs...

     • What traits would best meet the clients, practice and the team needs.

     • Involve your staff.

     • Should we involve clients in the interview process? Practice consults.

     • Dr Nicol's thoughts on what makes a successful vet.

     • Costs of recruitment and induction - an example.

Part 2 How to do recruitment and selection well

Proper preparation prevents piss poor performance!

Interview skills

     • Like, trust, respect.

     • Clinical skills

     • Values based techniques

     • Personality profiling

     • Going on gut plus weird and wonderful.

Following up – an opportunity to look good or bad.

Part 3 Induction – the first month

     • What should an induction program cover?

     • The benefits of induction.

     • Beyond induction – setting expectations.

Bonus extras if time allows:

The future of recruitment - how web 2.0 is changing the game.

     • Linked in

     • Personal branding

     • And why the CV just might be dead.

Final destination:

Take recruitment and induction seriously if you want a top performing practice.