Mission, values, and culture in the veterinary profession

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This episode of The Vet Blast Podcast with Adam Christman, DVM, MBA features David Hall, cofounder of GeniusVets. The 2 discuss mission, values, and culture and how important is is for veterinary practices to establish and reinforce these concepts.

Below is a partial transcript. Listen to the full podcast for more.

David Hall: "There's a lot of benefits...that come from having a really-well-established mission, values, [and] culture. You get your team so much more aligned. The statistics on it are incredible. Things like: businesses with a well-established culture have 5 times less turnover than those without a well-established culture. When you look at employee statisfaction surveys that have been done in recent years, alignment between an employee and the values of the company that they work for is now rated as more important even then salary considerations."