Potential Downfall of the Relationship-centered Practice

Tracy Dowdy, CVPM, managing director of MRG Consulting and founder of the Relationship Centered Practice Academy, explains one potential downfall of a veterinary practice adopting the relationship-centered practice framework.

Veterinary practice owners who adopt the ideals of the relationship-centered practice may think that if they empower their health care team, then they can take a step back and won't need to lead. But, the relationship-centered practice is about having a plan and developing these systems while also having good leadership in place.