|Articles|May 18, 2015

Quick tip: Make every pet a VIP

Recognizing your VIPs-Very Important Pets-with a VIP greeting is a great way to connect with clients from the minute they step into your veterinary practice.

What's an easy way to wow pet owners and make them feel special? Try a daily "Welcome" list to great clients and pets. Go through the appointments for the day and print out a list of pets to display on the front counter. Simple, but it definitely gets noticed. Clients love it. We've even had clients take a picture of their pet's name on the list. Download your free copy of this form here. 

Danielle Leach

Best Care Pet Hospital

Omaha, Nebraska

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