Receptionists: Use your power and fix this phone mistake

Article

The client's mood is in your hands.Even the best receptionists can let the weight of the day affect their tone on the phone. Karyn Gavzer, MBA, CVPM, describes how to take the power back and keep the message intact.

Even the best receptionists can let the weight of the day affect their tone on the phone. Karyn Gavzer, MBA, CVPM, describes how to take the power back and keep the message intact.

Recent Videos
Philip Bergman, DVM, MS, PhD, DACVIM
Philip Bergman, DVM, MS, PhD, DACVIM
Andrea Pace, CVT, VTS (ECC)
Mark J. Acierno, DVM, MBA, DACVIM
Christopher Pachel, DVM, DACVB, CABC
Related Content
Julia E. Miller, DVM, DACVD

Must-knows for diagnosing canine allergies

Julia E. Miller, DVM, DACVD;Abi Bautista-Alejandre, Assistant Editor
November 20th 2024
Article

Julia E. Miller, DVM, DACVD, shares essentials for diagnosing canine allergies

Read More

Breaking down the barriers to veterinary nursing as a sustainable career

Breaking down the barriers to veterinary nursing as a sustainable career

dvm360 Staff
September 1st 2023
Podcast

A deep dive with VEG leaders

Listen

Benefits of using locoregional analgesia

Benefits of using locoregional analgesia

Caitlin McCafferty, Editor
October 1st 2024
Article

Gianluca Bini, DVM, MRCVS, DACVAA, discusses the primary benefits of locoregional analgesia when compared to using systemic analgesia

Read More

Podcast CE: New guidelines in the management of canine parvovirus

Podcast CE: New guidelines in the management of canine parvovirus

dvm360 Staff
August 25th 2023
Podcast

Learn and earn CE credits online with dvm360 Flex

Listen

Proper catheterization: Size, duration, and patient physiology

Proper catheterization: Size, duration, and patient physiology

Abi Bautista-Alejandre, Assistant Editor
September 28th 2024
Article

Many veterinary professionals regularly place catheters, but are they doing it right?

Read More

Managing medications prior to anesthesia

Managing medications prior to anesthesia

Caitlin McCafferty, Editor
September 27th 2024
Article

Gianluca Bini, DVM, MRCVS, DACVAA, discusses the importance of monitoring medications patients are taking before going under anesthesia to determine if it is safe or not.

Read More

© 2024 MJH Life Sciences

All rights reserved.