Shawn McVey video: Smoothing the shift change

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Shift change is an easy time to lose track of something important. Shawn McVey offers advice on avoiding such problems.

Shift change can be a hectic time at the veterinary clinic. Sometimes at the end of the day you're lucky if you can recall what you had for lunch, let alone communicate the crucial details of the hospital to the incoming crew. Consultant Shawn McVey, MA, MSW, advises to keep information organized and accurate with checklists and other documentation.

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