Survey shows positive results of AAFP Cat Friendly Certificate Program

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The findings show the success of veterinary individuals who completed the program

Serhii/stock.adobe.com

Serhii/stock.adobe.com

Royal Canin announced the release of results from a survey the company conducted in partnership with the American Association of Feline Practitioners (AAFP). The findings were published in the white paper Getting Cats Back to Your Practice with the AAFP Cat Friendly Certificate Program after data was collected from 822 individuals who completed the AAFP Cat Friendly Certificate through Royal Canin sponsored access.

According to the release,1 the Cat Friend Certificate Program was developed for veterinary teams to help improve their knowledge, skills, and best-in-clinic practices for feline medicine. The program is broken up into 3 categories, Cat Friendly Veterinarian, Cat Friendly Veterinary Professional, and Cat Friendly Veterinary Advocate and is available in English, Spanish, and Portuguese.2 The program educates clients how to create a low stress environment for cats at their clinics to help get them in the door to receive care.

Some of the key findings from the survey include1:

  • Almost 98% of team members reported this program helped them reduce the stress of a feline visit.
  • 92% of respondents indicated the belief that cat caregivers are more satisfied with their experience at the clinic due to the program.
  • Over 88% of respondents reported they have implemented strategies and techniques to promote positive experiences for the cat.
  • When it came to providing nutritional recommendations, 76% of all respondents said the program better prepared them to give these recommendations to clients.
  • 98% of all survey respondents reported they are now able to create a better experience for feline patients who are stressed during visits.

Any veterinary team member, including but not limited to practice managers, customer-service representatives, and technicians who completed the Cat Friendly Certificate were invited to participate in the survey. Any team members interested in learning more about getting access to the program through Royal Canin can speak with a Royal Canin representative for a code and then check out the AAFP website.

References

  1. Royal Canin publishes results from American Association of Feline Practitioners' Cat Friendly Certificate Program. News release. January 17, 2024. Accessed January 24, 2024. https://prnmedia.prnewswire.com/news-releases/royal-canin-epublishes-results-from-american-association-of-feline-practitioners-cat-friendly-certificate-program-302036918.html https://prnmedia.prnewswire.com/news-releases/royal-canin-epublishes-results-from-american-association-of-feline-practitioners-cat-friendly-certificate-program-302036918.html
  2. Cat friendly Certificate Program. American Association of Feline Practitioners. Accessed January 24, 2024. https://catvets.com/cfp/cat-friendly-certificate-program/
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Mark J. Acierno, DVM, MBA, DACVIM
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