Technical team member recruitment and retention (Proceedings)
Technical Team Members: How to find them, and how to keep them. Discussions will include position advertising, candidate interviewing, candidate selection, employee training, and position constructions.
Technical Team Members: How to find them, and how to keep them. Discussions will include position advertising, candidate interviewing, candidate selection, employee training, and position constructions.
Which positions to recruit for?
• Associate Veterinarians
• Practice Managers
• Credentialed Technicians
• Veterinary Assistants
• Kennel Assistants
• Reception Staff
• Groomers
Recruiting tools and methods.
• Online Advertising
o Career Builder
o Monster
o Veterinary Specific Job Sites
o Indeed
o Clinic's Own Website
• Printed Media
o Newspapers
o Veterinary Publications
• Word Of Mouth
o Existing Staff
o Clinic Reputation
• Educational Institutions
o Veterinary School Job Boards
o Technician School Job Boards
o Technician School Externships
• Clinic based
o Volunteer of Exposure And Experience Programs
o Externships
o Educate and Develop Your Own Staff
o Clinic based training programs
o Technician School Assistance
■ Very Flexible Scheduling – School First
■ Increased Compensation With Educational Progress
Candidate Interviewing and Selection
• Standardized interview forms and questions
• Working interviews
• Knowledge, Skills and abilities assessment.
• Information Verification
• Reference checking
• Background checking
• Cultural fit
Compensation and Benefits
• Clinic Pay scales
o Competitive Wages
o Competitive Benefits
o Who is your competition for employee talent?
• ProSal for Veterinarians
• Flexible Scheduling
• Work-Life Balance
• Continuing Education
o Vendor Provided
o Staff Provided
o Outside Seminars
o School Based
Employee Retention
• Competitive Compensation
• Competitive Benefits
• Beyond Basic Health Insurance
o Can you form a group and offer group benefits to your employees?
o Life
o Long and Short Term Disability
o Dental
o Guaranteed Insurability
• Portability Promotional Opportunities
• Cross training
• Flexible Scheduling
• Job Rotation
• Job Enrichment
• Culture
• Involvement
• Career growth
Why Hire More Credentialed Technicians?
• Ultimate Cross Trained Employee
• Career minded- have chosen the veterinary field as a vocation.
• Allows for better utilization of the veterinarian's time.
• Allows for more elastic scheduling and lower support staffing rates.
