In a dvm360® interview, Dr Shadi Ireifej describes the inspiration behind his brainchild, VetTriage, and the importance of telehealth
In this dvm360® interview, Shadi Ireifej, DVM, DACVS, describes the strides VetTriage is making in the veterinary telehealth space, and why this kind of tool is essential to operations in today's world.
The following is a partial transcript of the video.
Shadi Ireifej, DVM, DACVS: VetTriage is a company that I've been working on for well over a decade now. The idea came to me when I was performing my surgery internship. I was watching the receptionist answer phone calls, and I noticed that they [answer] 100 calls a day in a busy 24/7 emergency multispecialty facility and a lot of clients were calling in asking about whether they should come in or not, is what I'm seeing in my patent medical emergency. So I thought, (and this is in 2007-ish) I thought, man, if you can just create a platform that allows doctors to answer the phone call to answer that question...
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