The right questions to ask for correcting behavior

At the recent 2021 Atlantic Coast Veterinary Conference (ACVC), Christopher Pachel, DVM, DACVB, CABC, sat down with dvm360^® to offer personal anecdotes on how he helps clients ask the 'right' questions to better correct the problem behavior their pets are displaying.

View the video below for the entire discussion. The following is a partial transcript:

Christopher Pachel, DVM, DACVB, CABC: Most of my clients are coming in with a problem behavior they want to see stopped, or something they want to see less of—and I get it. I understand that is where they are coming from with their perspective...and yet, if I simply jump in and try to answer [their question] with...how we could stop that particular behavior—as a practitioner...[I] tend to shift my brain over to a more of a corrective or punitive sort of intervention—and we know that's actually not the most effective way to approach that.