Using communication as a Fear-Free handling technique

Video

Patients simply may not understand what you're asking of them, the team at Animal Emergency & Referral Associates go inside this issue.

You may think you understand your patients pretty well, but how well do they understand you? Emily Levine, DVM, MRCVS, DACVB, and the behavior team at Animal Emergency & Referral Associates in Fairfield, New Jersey, performed a unique experiment to delve into why your veterinary patients might not do what you ask them-and how to resolve this issue. 

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