Like many small businesses, veterinary practices across the country are seeing a lot of the same issues.
Like many small businesses, veterinary practices across the country are seeing a lot of the same issues:
• Less clients coming through the door
• Less spending by the clients that do come through the door
• Rising prices on the expense side
• Squeezing of profit margins
This had lead to the economic downturn that most of us are experiencing today.The questions is: has there been a permanent or quasi-permanent shift in how consumers choose to spend their money?
• Less willing to spend on big ticket items
• Impact of loss in value of investments and real estate
• Discuss Gelsons versus Costco
Looking at our industry, has there been a shift in how pet owners spend money?
• Urgent versus preventative
• Willingness to go extra yard?
• Price shopping
• Loyalty issues?
Has the "golden era" for emergency and specialty practices ended?
• Some specialties more susceptible to downturn?
• Where is the sweet spot
• Mega practices versus Mobile practices (and those in-between)
Has there been a paradigm shift in practice values?
• Economic impact
• Perceived increase of ownership risk
• Financing issues
• Future growth not a given anymore
Has there been a sea change in ownership issues:
• Start Ups
• Mobile
• Relief
• Choosing to not own
• Buy Ins
• Mergers
• Selling to corporate
Discuss how things need to change to reverse recent trends